Awards & Recognitions

EHMA best practices 2024

EHMA

PURSUING EXCELLENCE

"Why the Ultimate Hotel Guest Experience Matters"

ANTONELLA FERRO, OWNER AND GM OF THE COURTYARD BY MARRIOTT ROME CENTRAL PARK, IS THE WINNER OF THE EHMA “BEST PRACTICES 2020” ON COVID-19 SOCIETY RESPONSE.
The European Hotel Managers Association (EHMA) has honoured Mr Robert-Jan Woltering, Managing Director of Hotel De L’Europe Amsterdam, with its prestigious “Best Practices 2024” Award.

This accolade recognises his exceptional dedication to responsible growth, community development, and ethical business leadership. The award was presented during the 51st EHMA Annual General Assembly held at the Polonia Palace Hotel in Warsaw on Friday, 28 March 2025.

EHMA’s Best Practices Award was created to spotlight innovative initiatives that generate tangible benefits for both guests and local communities. Mr Woltering’s submission distinguished itself through its creative approach to “Why the Ultimate Hotel Guest Experience Matters.” Mr Panos Almyrantis, President of EHMA, National Delegate for Greece & Cyprus, and Chief Growth & Commercial Officer at Ella Resorts in Athens, underscored the significance of his achievement, emphasising that exceptional service is a cornerstone of European hospitality’s future.

“We are constantly evolving to meet the ever-changing expectations of our guests,” stated President Almyrantis. “Yet, at our core, we must remain dedicated to creating unforgettable experiences—ones that enrich, inspire, and leave a lasting positive impact on the world around us.”

A Showcase of Amsterdam’s Culture and Sustainability

Under Mr Woltering’s leadership, Hotel De L’Europe has introduced ‘t Huys, an innovative concept that seamlessly integrates Amsterdam’s rich culture, design, and creativity. This immersive space unites 14 visionary partners—from art and couture to media and gastronomy—embodying a spirit of sustainability and collaboration. By sourcing materials locally, curating bespoke city experiences, and infusing each suite with distinctly Dutch flair, De L’Europe has successfully merged luxury hospitality with a deep-rooted commitment to environmental responsibility.

Read more on the press release >

Congratulations Robert!

We invite you to go through the “story” and “project brief” attached and prepare your presentation on how you discovered how ESG transformed your property, from trends to top practices in the dynamic hospitality landscape.

Please submit your project by January 31, 2024.
The winner(s) of EHMA Best Practices 2023 will be announced next year during our Annual General Meeting in Venice!

EHMA - pursuing excellence

AWARD

Best Practices

Nel 2010 il gruppo di lavoro ‘’Rapporti con le Istituzioni”, presieduto dal socio Palmiro Noschese, ha dato vita al premio “Hotel Manager Italiano dell’anno”.

Il vincitore del premio, valutato da una giuria scelta di esperti esterni e dal voto unico dei soci della delegazione italiana, sulla base dell’attività professionale svolta durante l’anno precedente, della sua carriera e della partecipazione in EHMA, viene premiato durante la serata di gala della riunione autunnale diventando automaticamente il candidato italiano al premio “European Hotel Manager of the Year”.

Winners previous editions:

Serge Ethuin
2000

Hotel Metropole
Monte-Carlo

Antonella Ferro
2000

Courtyard by Marriott Rome Central Park

Stratos Patsakis
& Pedro Pinto
2000

Minos Beach Art Hotel, Greece & Corpo Santo Hotel, Portugal

André Cheminade
2000

Hotel des Horlogers, Vallée de Joux, in the Swiss Canton of Vaud

Robert-Jan Woltering
2000

Hotel De L’Europe Amsterdam

The Winner is...
2000