EHMA Members’ Success Stories – Directly from our Member Duncan Palmer

Duncan Palmer

Duncan Palmer MI, FIH, CMA, a member of the European Hotel Managers Association (EHMA) since 2006 and National Delegate United Kingdom & Ireland, has been appointed Managing Director of Bvlgari Hotel London.

“Duncan brings extensive global experience to the role having spent over 40 years in senior management positions within the luxury hospitality industry. Duncan joins Bvlgari Hotel London from The Beaumont Mayfair, where he led an extensive renovation and extension. In his new role, Duncan will apply his leadership expertise to deliver Bvlgari’s impeccable and authentic guest experience, whilst driving the hotel’s continued success as one of Knightsbridge’s most iconic hotels.”

Duncan Palmer, Managing Director says:

“I am honoured to join the exceptional team at Bvlgari Hotel London, a true icon of modern luxury in the heart of the city. My goal is to continue building on the hotel’s legacy, offering our guests unparalleled experiences defined by Bvlgari’s distinctive blend of Italian heritage and contemporary elegance. Together with my colleagues here, we will ensure that every detail, from personalized service to refined design, reflects the unique values that make Bvlgari synonymous with excellence in hospitality.

Congratulations Duncan!

European Hotel Manager of the Year
Latest News

The “EHMA Sustainability Award by Diversey 2026” goes to Stephan Stokkermans, Managing Director of Grand Hotel Huis ter Duin

The prestigious accolade, presented by Christoph Steindorf, Business Development Leader, Diversey Europe, recognises exceptional dedication to sustainability while upholding the highest standards of luxury and guest experience.
The award was presented during the Gala Dinner at the 52nd EHMA Annual General Assembly, hosted at the prestigious Savoy in London.

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