28-30 MARCH 2025

51st EHMA ANNUAL GENERAL MEETING - WARSAW

DAYS
HOURS
MINUTES
SECONDS

Leading theme: Hospitality by Design

As we advance into the future, our industry is being transformed by a design-centric approach that enhances hotel interiors, enriches guest experiences, integrates cutting-edge technology, and promotes sustainability.

Agenda

All Friday events will take place at Polonia Palace Hotel.
Dress Code: Smart Casual
Location: Conference Center on the First Floor
01:15 pm – 02:00 pm | Coffee Break / Sponsors’ Time for members, speakers, partners, accompanying persons and Young EHMA

Event: 51st EHMA Annual General Assembly
Location:
Ludwikowska Ballroom
02:00 pm – 04:00 pm | First Official Part
| Open to Members Only
Agenda:

  • Welcome
  • Official Opening of the 51st Ordinary General Meeting by the EHMA President
  • Approval of the Minutes of the 50th Annual General Meeting in Venice
  • President’s Annual Report
  • Financial Report
  • Release of the Executive Committee and Management Council 2022-2024
  • Auditors, and Arbiters Reports
  • Membership Situation
  • Members’ Time
    – Intervention by member Mr. Erik-Jan Ginjaar
    – Intervention by member Mr. Philippe Clarinval
  • EHMA Best Practices 2024 “Why the Ultimate Hotel Guest Experience Matters?
  • Presentation Venues for EHMA General Assembly 2026 and 2027
  • Ms. Brenda Collin – Executive Vice President Europe – Preferred Travel Group
  • Elections for President, 1st Vice President, Vice President, and Boards of Auditors and Arbiters

Location: Conference Center on the First Floor
04:00 pm – 04:30 pm | Coffee Break / Sponsors’ Time

Location: Ludwikowska Ballroom
04:30 pm – 06:00 pm
| Second Official Part | Open to Members, Speakers, Partners, and Young EHMA
Agenda:

  • Introduction of Prof Ian Millar & Young EHMA Group 2025
  • Ecole Hôtelière de Lausanne
  • Nolan Cornell University
  • Introduction of New Members
  • Results of Elections


06:00 pm
| Results of Elections and Closing Remarks

Event: Welcome Reception
Dress Code:
Cocktail Attire
Location: Ludwikowska Ballroom
07:30 pm – 11:00 pm | Welcome Cocktail and Reception

Transfers: Polonia Palace Hotel to Renaissance Warsaw Airport Hotel(Bus service starts at 07:00 AM and runs until 08:30 AM)

Dress Code: Smart Casual
Location: Ballroom Foyer
08:30 am – 09:00 am | Coffee Break Sponsors’ Time

Event: Educational Day Conference | “Hospitality by Design”
Location: Ballroom, Renaissance Airport Warsaw Hotel

Morning Sessions

09:00 am – 09:15 am | Event Opening and Welcome Speeches (Official)
Speakers:

  • Panos Almyrantis, President of EHMA
  • Pawel Lewtak, Chairman of the Organizing Committee
  • Maciej Fijałkowski, City of Warsaw


09:15 am – 09:50 am | Leadership Session: Design Your Future
Speaker:
Pawel Motyl

09:50 am – 10:40 am | Technology Design Session:

  • Generative AI and Multi-agent Systems in Management
    Speaker:
    Prof. Andrzej Wodecki, Warsaw University of Technology
  • Emerging Technologies in the Hospitality Sector
    Speaker:
    Paola Gariglio, Amadeus

10:40 am – 11:10 am | Coffee Break Sponsors’ Time

11:10 am – 12:20 pm | Sustainability Session:

  • Challenges of Decarbonization in a Changing Environment
    Speaker: Manuel Engelsthal
  • The Hidden Pillar of Hospitality: Design-Centric Sustainable Hygiene
    Speaker: Christoph Steindorf
  • Designing a Sustainability (ESG & CSR) Strategy toward EU Regulations
    Speakers:

Alexa Poortier, Now Transforming Hospitality
Andres Fellenberg Van der Molen, Green Partner Audits & Consultancy

12:20 pm – 01:10 pm | Sustainability Session:

  • We brew the joy of true togetherness
    Speaker: Nick Driessen
  • RESILIRĒ Psychological Growth – EHMA Emerging Leaders Programme
    Speaker: Marco Truffelli, RESILIRĒ Psychological Growth
  • Designing Accessible Experiences for All
    Speaker: Paola Vulterini, Valueable Network

1:10 pm – 02:30 pm | Business Lunch
Location: Restaurant Challenge ’32 & EHMA Business Lunch Room & Meeting Rooms 2,3,4 & 5 (Conference – First Floor)

02:30 pm – 03:10 pm | Hospitality Keynote: Scenario Planning and Tourism Futures and ‘2075: The Future of Food Tourism
Speaker: Prof. Dr. Ian Yeoman, Hotel Management School Leeuwarden

03:20 pm – 03:40 pm | Product, Service, and Interior Design Session: Beyond the Lobby: Neuroarchitecture’s Impact on Hotel Experiences
Speaker:
Dr. Joanna Jurga, School of Form, SWPS University

03:40 pm – 04:25 pm | Design Keynote: WHY DESIGN? Inspiration – process – value
Speaker:
Adam D. Tihany, TIihany Product Design

04:25 pm – 04:55 pm | Coffee Break Sponsors’ Time

04:55 pm – 05:15 pm | Closing Remarks: Connecting the Dots: towards a shared culture of transformation
Speaker: Clare Shine, Cambridge Institute for Sustainability Leadership

05:15 pm – 06:00 pm | Sports Keynote
Speaker: Szymon Marciniak, FIFA & UEFA Referee

06:00 pm – 06:30 pm | Return from Renaissance Airport Warsaw Hotel to the Polonia Palace Hotel

Event: Gala Dinner
Dress Code:
Black Tie
Location: Grand Ballroom, Sheraton Grand Warsaw

Transfers: Polonia Palace to Sheraton Grand (Bus service runs until 08:00 PM)

08:00 pm – 09:00 am | Cocktail Reception 
09:00 pm – 01:00 am | Gala Dinner
01:00 am – 01:30 am | Return from Sheraton Grand Warsaw to Polonia Palace Hotel

Time Change: Clocks go forward 1 hour at 02:00 am (Winter to Summer Time).
Event: Farewell Brunch
10:00 am – 02:00 pm | Farewell Brunch
Location: Ludwikowska Ballroom, Polonia Palace Hotel
Event: All-Day Departures

Dress Code: Smart Casual
Location: Conference Center on the First Floor
01:15 pm – 02:00 pm | Coffee Break / Sponsors’ Time for members, speakers, partners, accompanying persons and Young EHMA

01:45 pm | Meeting Point: Polonia Palace, Hotel Lobby

Location: Meeting Room A on the First Floor, Metropol Hotel
02:00 pm – 04:00 pm | Young EHMA Session conducted by Prof. Ian Millar – Senior Lecturer EHL

Location:
Conference Center on the First Floor, Polonia Palace Hotel
04:00 pm – 04:30 pm | Coffee Break Sponsors’ Time
04:30 pm | Young EHMA Group joins AGM

„All Friday events will take place at the Polonia Palace Hotel.”
Dress Code: Smart Casual
Location: Conference Center on the First Floor

01:15 pm – 02:00 pm
| Coffee Break / Sponsors’ Time for members, speakers, partners, accompanying persons and Young EHMA

02:15 pm | Meeting Point: Polonia Palace, Hotel Lobby

02:30 pm – 05:30 pm | City Tour

POLIN Museum: A Journey Through Jewish Heritage
Palace of Culture and Science: A Symbol of Contradiction and Reinvention

Dress Code: Smart Casual

Meeting Point: Lobby at Polonia Palace Hotel
10:00 am – 05:30 pm | City Tour with Lunch

Royal Łazienki Park & Chopin Monument
Palace on the Isle
Holy Cross Church – Chopin’s Heart

Krakowskie Przedmieście – The Royal Route
Lunch: Bristol Luxury Collection Hotel (Old Town)
The Royal Castle & Old Town Square

Speakers

Participating Hotels

Polonia Palace Hotel, one of Warsaw’s most historic landmarks, will serve as the official home for EHMA guests, offering accommodations and hosting the Welcome Cocktail.
The Renaissance Warsaw Airport Hotel will host the Educational Day. The elegant Sheraton Grand Warsaw will provide the perfect setting for the Gala Dinner.

Enjoy The Best Tour & Experience in Warsaw

Additionally, we are preparing a special programme for accompanying persons to extend their Polish experience. 

Warsaw proudly holds the title of European Best Destination 2023, standing as a vibrant and welcoming city that seamlessly blends history, culture, and modernity.

Known for its beautiful green spaces, charming Old Town, and dynamic cultural scene, the Polish capital offers something for everyone.

Whether strolling through its historic streets, relaxing in its parks, or savouring its rich culinary offerings, Warsaw captivates visitors as a top European destination.

This prestigious recognition highlights its unique ability to combine tradition with innovation, making it a city of surprises and unforgettable experiences.

Extend your Polish experience in Krakow!

Organizing Committee

PAWEŁ Lewtak

Polonia Palace Hotel

National Delegate
Central Europe

Artur Derela

Renaissance Warsaw
Airport Hotel

Levent Cengiz

Sheraton Grand Warsaw

Magdalena Eliasz

Bristol, A Luxury Collection Hotel, Warsaw

Dominik Chrapek

Double Tree by Hilton ŁÓDŹ

EHMA

Supporting Partners

They will be there… The partners of this edition

Booking Request:


Press office

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INGENIA DIRECT

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