Hotel Manager of the Year Award

Manager of the Year 2010 – Francesco Brunetti


Francesco Brunetti, General Manager of the Westin Palace and Milan Area Managing Director for Starwood Hotels, received the EHMA European Hotel Manager of the Year Award during the gala dinner at the Museum of Ethnography in St. Petersburg. On receiving the award, Brunetti said he was very touched, proud and honored by the recognition from an association that represents the elite of managers of the highest quality hotels in Europe. He then thanked those who have been supporting him during his career and his Milan team with a special thought to his mother and his wife Claudia. Brunetti also emphasized how important people are to him and the relevance of working on young talents to make them become the future of the hospitality industry and EHMA as well. His career commenced back in 1981 and after three years experiences as Receptionist and Commis de Rang in 1984 he moved to Hilton as Management Trainee & Supervisor in London at the Hilton Park Lane and in Rome at the Cavalieri Hilton. After five years he was already Banqueting & Conference Manager at Sheraton Roma Hotel & Conference Center and then F&B Manager at Sheraton Genova Airport. In 1994 he joined the CIGA group as Resident Manager at Hotel Excelsior & Hotel Des Bains in Venice and after four successful years his brilliant career moved forward as Sheraton Hotels & Resorts promoted Francesco Brunetti as General Manager at the Porto Cervo Complex, Costa Smeralda. Thanks to his managerial skills and the business turnaround achieved, after two years he was relocated by Starwood Hotels and Resorts as General Manager for Sheraton Roma Hotel & Conference Center and Managing Director of Aerohotel SPA. In 2005 he became General Manager of the Westin Palace and Milan Area Managing Director for Starwood with the Sheraton Diana Majestic and Sheraton Milan Malpensa Hotel & Conference Center under his area of responsibilities, furthermore until June 2010 also in charge for the Le Meridien Gallia, until its closure for refurbishment. During this period he has driven the highest ever performance of his hotels with an exclusive and distinctive positioning, successfully managed the project and the opening of Sheraton Milan Malpensa that counts 433 rooms and in charge of W Milan opening. Furthermore he has important institutional roles: President of Milan Tourism Association within Assolombarda Confindustria and President of Lombardy Region Confindustria Tourism board.

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