The Organising Committee, chaired by Verena Forstinger, offered participants a very interesting programme both in its professional content with high-profile speakers and professional topics, as well as in the prestigious functions and by-programs foreseen.
The subject of the conference was the "Hotel of the Future", which came up in the various speeches of the event. The University day has been organized in collaboration with Ecole Hôtelière de Lausanne and Lausanne Hospitality Consulting with Professors Horatiu Tudori and Ian Millar. During the Educational Day participants had the opportunity to listen to the interventions of keynote speakers such as Ted Teng, CEO of the Leading Hotels of the World, Dr Bill Carroll of Cornell University, Christopher Härle of Jones Lang LaSalle Hotels, Dr Ray Iunius, of Ecole Hôtelière de Lausanne, moderator of an intensive and constructive panel discussion.
The sumptuous and outstanding gala evening at the Hofburg Imperial Palace which concluded the conference was also the occasion for the presentation of the "Hotel Manager of the Year" award to the Italian member Mario Ferraro, General Manager of the Hilton Molino Stucky in Venice, and of the new ''EHMA Sustainability award by Diversey'' to Veikko Vuoristo, General Manager of the Haikko Manor & Spa in Finland.