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This exclusive award is dedicated to General Managers who succeed in enacting and promoting sustainable hospitality actions by means of environmental protection and preservation: out-of-the box approach and forward-looking plans perfectly match with bottom line accounting. Green ethics and corporate social responsibilities are also meant to improve operational and economic performances in the hospitality sector. Every year the EHMA Sustainability Award is organized in cooperation with Sealed Air, Diversey Care, a company specialized in the supply of sustainable and innovative cleaning and hygiene solutions. The fourth edition ceremony was held during the EHMA annual General Meeting in Geneva. It is the first time that an Italian general manager is rewarded: Mr. Palmiro Noschese, Italy Area Manager Meliá Hotels International.. receives the prize from Mrs./Dr. Ilham Kadri President Diversey Care and Vice President & Officer Sealed Air.
It was hard for the jury to vote for the finalist out of five projects. All their business innovative ideas deserved to win but, as a matter of fact, Palmiro Noschese definitely paved his way to success. He was personally involved in his project, the recruitment and hiring process of six disabled at the Melià Roma Aurelia Antica Hotel in Rome. The Italian Down’s Syndrome Association (AIPD) provided its support together with the Italian Magnolia media company. The latter also made a docu-fiction titled “Hotel 6 Stelle” (6 star-hotel) which has been broadcasted for some weeks by Rai, Italy's national public broadcasting company. It was the first Italian fiction on disability employment-related issues.
Here followthe other nominations: Alessandro Cabella, Rome Cavalieri, Waldorf Astoria Hotels & Resorts Managing Director (Italy),Patrick Recasens, General Manager of the Pullman Timi Ama Sardegna in Villasimius (Italy), Ramon Vidal Castro, General Manager of Meliá Castilla in Madrid (Spain) and Elisabeth Perwanger, General Manager of Steigenberger Hotel Herrenhof inVienna (Austria).
The winner:
Palmiro Noschese Meliá Hotels International, Area Manager Italy: recruitment and hiring process of six disabled at Meliá Roma Aurelia Antica Hotel
The aim was engaging disabled persons in some on-the-job training activities by means of factual cooperation with the hotel staff. Six young boys, were assigned to different hotel operation departments (reception, maintenance, bar & restaurant, breakfast, kitchen and housekeeping). Daily tasks and tutors were assigned and selected according to participants’ inclination and behaviors so as to ease their own skills and cognitive competence development hence, self-esteem improved and independence in daily living activities was promoted. The successful experience of Melià Roma Antica has become a model for other hospitality companies which are willing to plan and enact similar projects.
The other projects:
Alessandro Cabella, Managing Director at Rome Cavalieri, Waldorf Astoria Hotels & Resorts: food waste prevention, reduction and reuse
Alessandro Cabella focused on food waste prevention, reduction and reuse on occasion of business banqueting in the hotel premises. Onlus Equoevento embraced the program and over 12,000 surplus meals were donated to local charities such as Caritas e the Comunità di Sant'Egidio. Expo 2015 shares this vision with its theme «Feeding the planet, energy for life» and the operation had also a positive environmental effect as 6,600 kilograms of carbon dioxide emission per month were cut down. Such an amount is needed to prepare the same quantity of food they were able to collect.
Patrick Recasens, General Manager at Pullman Timi Ama Sardegna in Villasimius: «Yes, we care!» environmental protection project.
For many years Patrick Recasens has been promoting several initiatives for the environmental protection at the Sardinian resort and also in cooperation with Accor hotel group. «Yes, we care!» is the hotel claim;, it envisages 100% waste reuse and recycling from many resort operations, special employee training programs, ecosustainable products purchase, eco-friendly cosmetics for SPA treatments. In 2014, in a wonderful and wild setting, almost 400 non professional athletes competed in a track event organized by Pullman Timi Ama to enhance the importance of environmental responsibility. This true zero-emission experience ensured media coverage and promotion of the resort and of the whole area.
Ramon Vidal Castro, General Manager of Meliá Castilla Madrid: safeguarding children's rights.
Ramon Vidal Castro has developed a set of initiatives and partnerships to promote and safeguard the welfare of children. He has also partnered with UNICEF and the Italian Association Nuevo Futuro, the latter in fact takes care of the education of minors from social security child care centers. Furthermore on May 19 2014 the hotel sponsored the Children’s Day in Tetuán district, Madrid. Commitment was given to social exclusion and protection of disadvantaged groups issues, with several partnerships for donations of food and materials to foundations and international and Spanish NGOs, as well as contributions on occasion of the Universal Children’s Day and the World Environment Day. In addition, an energy efficiency project was implemented for the hotel property which received the environmental quality ISO 14001 certification. Similar commitment was taken for the local culture enhancement, for special purchase agreements and sustainable initiatives to support employment.
Elisabeth Perwanger, General Manager of Steigenberger Hotel Herrenhof Vienna: ecosustainable meetings and events.
At the beginning of 2015 Elisabeth Perwanger launched the «Green Meetings by Steigenberger» program with the aim of offering ecosustainable services to meetings and events, with total compensation for CO2 emission. A remarkable impact since MICE is an important business sector at Steigenberger Hotel Herrenhof Vienna. On average, every year it welcomes 75,000 delegates and participants to meetings conferences, conventions and incentives. Beside the «Green Meetings by Steigenberger» the hotel obtained the Austrian Ecolabel quality certification and the ISO 14001 Certification. Elisabeth Perwanger also enacted a set of operations and programs for energy and water saving, sewage treatment, heating and cooling, cleaning service management, food and training.
The 2013 award is dedicated to the improvement of sustainable hospitality by means of environmental protection and preservation. This yearly award, 2nd edition, was announced on the occasion of the closing ceremony of the European Hotel Managers Association annual General Meeting which took place in Milan, Italy, from April 25 to 28. The outgoing EHMA 1st Vice-President, Michel Fernet,presented the winner, Michel Cottray, general manager of The Romanos, a Westin Luxury Collection Resort in Greece, Costa Navarino. 
«We are really proud to state that, once again, we received so many valuable applications that the jury found it hard to determine the winning project» reports Johanna Fragano, EHMA Treasurer and past president. She was member of the judging panel together with Ed Roberts delegate from Diversey and Arjan Van Rheede, consultant at VanRheede Onderzoek & Advies and researcher at Hotelschool The Hague.
The evaluation criteria of the Sustainability Award by Diversey consist of forward-looking plans and out-of-the box approaches which facilitate the perfect matching of sustainability with hotel bottom line accounting, security, risk management and corporate responsibility issues. People – Profit – Planet are thus part of this innovative concept of perfect balance between business and environment. Diversey, in partnership with EHMA for the award, specializes in the supply of sustainable and innovative cleaning and hygiene solutions.
The winning Greek resort turned out to be exceeding the conventional idea of sustainability by means of an advanced holistic approach which pays special attention to energy, water, waste reduction and environment care. That was made possible thanks to relevant business partners but also to staff and guests involvement in waste reduction and wise water consumption.
«We wish to underline», explains Johanna Fragano «that ‘green’ does not simply refer to ethics but also to the hotel business cost rationalization and economic performance improvement».
That opinion was undoubtedly shared by all participants to this 2013 award edition. The other general managers who applied to this special award deserve to be mentioned: Miguel Cazon, Hotel Tres Reyes in Pamplona (Spain), Francesco Cirillo, Aqualux Hotel Spa Suite & Terme of Bardolino (Italy), Emmanuel Sydney Manousos, Apollonia Beach Resort & Spa, Crete (Greece), Tomas Feier-Frölich, Disneyland Hotel in Paris (France), Albert Rowendal, Mövenpick Hotel in Amsterdam (The Netherlands) and Olivier Servat, W Paris Opéra (France).
Thursday, 26 April 2012 06:49

EHMA Sustainability Award by Diversey 2012

The glamorous Hofburg Imperial Palace was the venue for the 39th EHMA general meeting. This gala event was the occasion for 1st EHMA Sustainability Award by Diversey. The award was created by EHMA and Diversey to highlight the importance of sustainability for the hotel business.
EHMA’s partner Diversey, a world leader in cleaning and hygiene solutions, is committed to sustainable business practices and employs the “Triple Bottom Line” which considers people, planet and profit in its daily operations. With in-depth expertise in the hospitality industry Diversey supports i.e hotels in examining and reducing their environmental and operational impact by saving water and energy and reducing labor costs while making these properties safer, cleaner and more hygienic.
The first Sustainability Award aimed to honour the General Manager who has gone beyond preserving and protecting the environment while transforming their property into a sustainable business. The jury of EHMA; Treasurer Johanna Fragano, Diversey’s European Sustainability Leader Ed Roberts, and Hotelschool The Hague’s sustainability expert Arjan van Rheede, awarded Veikko Vuoristo, General Manager of the Haikko Manor & Spa, a modern conference center with spa in Finland.
The judges recognised the hotel’s pioneering work for sustainability during its 45 years of operation. EHMA's President Peter Bierwirth also highlighted Veikko Vuoristo’s longterm contribution and his enthusiasm and innovative solution for one of the service industry's biggest environmental challenges: energy. Haikko Manor & Spa has utilised sea water thermal energy since 1984. And the winner proudly added: “Over 60% of our heating energy is derived from the sea and 35% of our heating energy is created by using non-polluting natural gas. Oil heating may be used only in the coldest time of winter. We only use locally produced, environment friendly electricity”. How does that work? 60 % of the required heating and cooling energy provide the heat pumps connected to seven kilometres of pipelines in the sea bed.  “In Haikko Manor we have decreased our energy consumption by systematic efforts. We analyze and adjust our heating system regularly. Our water usage is controlled daily to find out any potential leakages,” claims Veikko Vuoristo.
Besides energy consumption, Haikko Manor & Spa has continuously focused on waste reduction, recycling, cleaning and procurement processes since its opening. In addition the hotel received a Verso Globe certificate proving that the company not only cares about the environment and sustainability, but also favours responsible business values and good corporate citizenship.  All of these initiatives were taken by Veikko Vuoristo, who has been the General Manager of the hotel for the past 29 years. He graduated at Cornell hotel school and has been a passionate hotelier ever since. Besides running the family business, he has always been ambitious to promote and improve the hospitality industry in Finland. He has been member of EHMA since 2007.

The first European Hotel Manager of the Year Award went to Dagmar Woodward, General Manager of the Inter-Continental Castiglione in Paris. Dagmar Woodward could have followed her parents wishes and join them in the restaurant business as a chef. But she didn’t want that life. She thought about modeling or acting, but in the end, it was the strong pull of the hotel industry that won. Born in Germany, Dagmar Woodward spent 25 years in the hotel industry, many of these as a general manager at properties in New York, London, Frankfurt and now Paris, where she runs the Hotel Inter-Continental. Her 445-room newly renovated jewel enjoys 80% occupancy. Before Paris, she was the GM of the May Fair Inter-Continental in London, the GM at The Portman in London, and before that the Resident Manager at the Inter-Continental Hotel in New York. She is fluent in three languages: German, English and French. She is also the chairperson of the Inter-Continental Worldwide Environmental Committee. Congratulation Dagmar!

Thursday, 27 April 2000 05:10

Manager of the Year 2000 - Maurice Urech

The winner of the award was Maurice Urech, General manager of the hotel Villa Principe Leopoldo, in Lugano, Switzerland. He has held this position since 1995, during which time this splendid hotel has become one of the top ten in Switzerland. Maurice Urech has been elected as one of the 50 best hoteliers worldwide five times throughout his distinguished career. He is also a holder of several other important awards. He has worked in the Hotel Industry for 43 years in numerous countries and his first appointment as General Manager dates back to 1969 at the Hotel Miramonti Majestic in Cortina at the age of 31! He is also very much involved in developing community relations.

Friday, 27 April 2001 05:08

Manager of the Year 2001 - Hans R. Fritz

The winner Hans Fritz, General Manager of the Rome Cavalieri Hilton, was elected by the EHMA Management Council because of his remarkable professional profile and outstanding achievements in the hospitality industry. Using his special interest in gastronomy and art and his vast experience in the hospitality industry, Fritz is credited with having reversed the fortunes of the Rome Cavalieri Hilton. He worked for Hilton International since 1966 becoming the General Manager of the Rome Cavalieri in 1993. Fritz has always taken great interest in culinary arts and applied this to his hotel's "La Pergola" restaurant, employing a young, talented chef, Hans Beck, to revitalise the reataurant's menus with great success. "La Pergola" has two Michelin stars.

Saturday, 27 April 2002 05:06

Manager of the Year 2002 - Jean Van Daalen

The 2002 European Hotel Manager of the year award went to Jean K van Daalen, general manager of the prestigious Hotel Adlon in Berlin. A member of the EHMA since 1974, the year it was founded, it was very special for him to receive this recognition at the Association's 30th anniversary general meeting in Rome. Born in Milan, van Daalen is a hotelier with exceptional management skills and broad international experience. Following extensive travels throughout Europe managing Hilton Hotels, he was appointed GM of the Nassauer Hof in Wiesbaden in 1972. During 8 years, he directed the property’s complete restructuring, extension and renovation programmes, the result of which was the inclusion in “The Leading Hotels of the World”. In 1980 van Daalen moved to Berlin on behalf of the Steigenberger Group, where he was solely responsible for the pre-opening phase of the company’s Berlin property. He stayed as GM for over seven years. In 1987 Club Corporation Europe persuaded him to move to Paris to develop and manage a variety of key construction projects, including Margarethenhof on Tegernsee, Gut Kaden in Hamburg and the Airport Club in Frankfurt. By 1990 this was extended to include the investment in and development of hotel properties. In 1994 van Daalen chose to return to Berlin to develop Euromedien Babelsberg GmbH Berlin as director for project and marketing, where he was responsible for developing a film and recreational centre in the Media City Babelsberg. In 1996 he accepted an offer from Kempinski to take charge of the pre-opening and opening phases of what was to become the company’s flagship hotel. Under his direction and leadership Hotel Adlon has become an international by-word of innovative standards and unparalleled excellence throughout the entire hospitality industry. 500 employees are there to satisfy the guests’ every need and provide excellent service.

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